New Patient Information
Welcome to Dentist on Paxton. Whether you are visiting us for the first time or returning after some time, our team is here to make your appointment feel comfortable, clear and easy to prepare for.
New Patient Information
Welcome to Dentist on Paxton. Whether you are visiting us for the first time or returning after some time, our team is here to make your appointment feel comfortable, clear and easy to prepare for.
Helping you feel prepared before your visit
Your first appointment is an opportunity for us to get to know you, your oral health needs and any concerns you may have. To make your visit as smooth as possible, we ask new patients to arrive a little early and bring any relevant medical information with them.
Our team values clear communication, privacy and patient comfort. From your first welcome at reception to your time with the dentist, we aim to make your experience feel calm, respectful and well organised.
- Arrive early to complete your new patient details
- Bring your medical history and medication list
- Ask us about fees, payment and appointment information
- Let us know about any medical conditions before your visit
Before Your Appointment
Arrive 10 minutes early
Please arrive 10 minutes before your appointment so you have time to complete your new patient information and provide your medical history. This helps our team understand your health background and prepare for your visit properly, so your appointment can run as smoothly and comfortably as possible.
If you are unsure whether something is relevant, it is always best to let our team know before your appointment.
What to Bring
To help us provide safe and personalised dental care, please bring any information that may be relevant to your appointment.
Please bring:
- A list of current medications
- Details of your medical history
- Any relevant dental records, if available
- Health fund details, if applicable
Tell us about your medical history
Tell us about your medical history
We will take a full medical history to help make your visit as comfortable and safe as possible. Some medical conditions, medications or recent procedures may affect dental treatment, so it is important that we know about them before your appointment. Please advise us if you have:
Allergies
Heart conditions
Rheumatic fever
Recent operations
Knee, hip or shoulder replacement surgery
Cold sores
Prolia use
Any other medical condition that may affect dental treatment
If any of these apply to you, please contact the clinic before attending so our team can guide you on the next steps.
Fees & Payment
Payment is required on the day of your appointment. Our team can provide estimates for certain predictable appointment costs, such as consultations and X-rays. Some treatment costs can only be confirmed after a clinical assessment by the dentist. For example, the cost of a filling may depend on the size of the cavity, the number of tooth surfaces involved and the treatment required.
If you have questions about fees, please speak with our team before your appointment or ask during your visit.
How Did You Hear About Us?
We are grateful for the trust our patients place in our team and appreciate every recommendation.
Helping us thank our patientsDuring your new patient information process, we may ask how you heard about Dentist on Paxton. This helps us understand how patients find our practice and gives us the opportunity to thank loyal patients who refer their friends, family or colleagues to us.
Privacy & ConfidentialityYour privacy is important to us. Any personal, medical or dental information you provide is treated confidentially and used to help us understand your needs and provide appropriate care.
Ready for Your First Visit?We look forward to welcoming you to Dentist on Paxton Townsville. If you have any questions before your appointment, our friendly team is here to help.
New Patient Checklist
Before you visit:
Arrive 10 minutes early
Bring a list of current medications
Be ready to provide your medical history
Let us know about allergies or medical conditions
Allow time for parking
Ask our team about fees or payment if needed
Monday – Thursday
8:00am – 5:00pm
Friday
8:00am – 4:00pm
Saturday – Sunday
Closed
Location and parking
28 Paxton Street, North Ward, QLD, 4810
Dentist on Paxton is located in Townsville, making it convenient for patients from North Ward, greater Townsville and surrounding regional communities. Front car parking available for patients
- Rear car parking available for patients
- Street parking available nearby
- Please allow a little extra time before your appointment to park and check in